How to contact support
If you’re having problems in the app, start a live chat with us. Tap the Contact support option in the menu (top left) then select Chat with support. If we’re online, you’ll get an immediate reply.
If you can’t access the app or prefer email, write to support@115.one.
Not a 115.1 user yet? If you’d like to create an account, ask us to contact you here.
Our support team works part‑time. We’ll respond as soon as we can – please allow for time differences.
For quick answers, check our 115.1 FAQ – it has troubleshooting tips and answers to common questions.