Frequently Asked Questions

Here are some links that you might find useful:

01. About the app
- May 28, 2019 Which issues are we aware of?
- May 28, 2019 What are the latest updates?
- May 28, 2019 What is the latest version of the app?
- May 28, 2019 What are we planning next?
- May 28, 2019 How do I access the desktop version?
- Nov 19, 2025 How to install the Windows App
- Dec 3, 2025 How to install the MacOs app
02. General
- Oct 22, 2025 What is 115.1?
- Oct 23, 2025 Who’s behind 115.1?
- Oct 24, 2025 Where does 115.1 get its name?
- Oct 24, 2025 How do I tell my friends about 115.1?
- Oct 24, 2025 How do I contact you?
- Nov 18, 2025 How do I get onto the app?
03. The basics
- Oct 24, 2025 What are posts?
- Oct 24, 2025 What are private messages?
- Oct 24, 2025 What are profiles?
- Oct 24, 2025 What are channels?
- Oct 24, 2025 What are settings?
04. Getting started
- Oct 27, 2025 How do I find my way around the app?
- Oct 27, 2025 How do I show support for a post?
- Oct 27, 2025 How do I respond to a post?
05. Posts
- Oct 27, 2025 What makes a good post?
- Oct 27, 2025 How do I share a post?
- Oct 27, 2025 How do I decide which channel to post in?
- Oct 27, 2025 How do I add a photo to my post?
- Oct 27, 2025 How do I add a video to my post?
- Oct 27, 2025 How do I add a file to my post?
- Oct 27, 2025 What’s the best way of referring to someone in my post?
- Oct 27, 2025 How do I edit a post?
- Oct 27, 2025 How do I delete a post?
- Oct 27, 2025 What makes a good response to a post?
- Oct 27, 2025 How do I see who has reacted to my posts?
- Oct 27, 2025 Who can see my post?
06. Moderation
- Oct 27, 2025 Community ground rules
- Oct 27, 2025 How do I report content?
- Oct 27, 2025 What happens when I report content?
07. Comments
- Oct 27, 2025 How do I add a comment to a post?
- Oct 27, 2025 How do I edit a comment?
- Oct 27, 2025 How do I delete a comment?
- Oct 27, 2025 How do I know if someone has responded to my comment?
08. Channels
- Oct 27, 2025 How do I view a channel?
- Oct 27, 2025 How do I decide which channel to post in?
- Oct 27, 2025 How do I create a new channel?
- Oct 27, 2025 How do I leave a channel?
- Oct 27, 2025 How do I find a specific channel?
- Oct 27, 2025 How to enable push notifications for a specific channel
09. Channel administrators
- Oct 27, 2025 How do I get started as a channel administrator?
- Oct 27, 2025 How do the different channel types work?
- Oct 27, 2025 How do I remove someone from a channel?
- Oct 27, 2025 How do I make someone a channel administrator?
10. Profiles
- Oct 27, 2025 How do I view my profile?
- Oct 27, 2025 How do I edit my profile?
- Oct 27, 2025 How do I view someone else’s profile?
- Oct 27, 2025 How do I add or edit my profile photo?
11. Private messages
- Oct 27, 2025 Who can I message?
- Oct 27, 2025 Who can message me?
- Oct 27, 2025 Can I message more than one person at a time?
- Oct 27, 2025 How do I know if my message has been read?
- Oct 27, 2025 Can I control how long my messages are kept?
12. Notifications
- Oct 27, 2025 What are notifications?
- Oct 27, 2025 How do I view notifications?
- Oct 27, 2025 How do I enable push notifications
13. My account
- Oct 27, 2025 Can’t access the app suddenly?
- Oct 27, 2025 What can other people see on my profile?
- Oct 27, 2025 How do I sign out?
- Oct 27, 2025 I’ve lost my phone. What now?
- Oct 27, 2025 I have a new phone with a new number. What next?
- Oct 27, 2025 How do I delete my account?
14. Invites
- Oct 28, 2025 Who should I invite to 115.1?
- Oct 28, 2025 How do I invite others?
- Oct 28, 2025 How do I find out who I’ve invited to 115.1?
- Oct 28, 2025 How do I know how many invitations I have left?
- Oct 28, 2025 How do I get more invitations?
- Oct 28, 2025 How do I see which channels my invitees have joined?
- Oct 28, 2025 How do I invite someone who isn’t local?
15. Security
- Oct 28, 2025 How safe is my data?
16. Deeper questions
- Oct 28, 2025 Is it available on my smartphone?
- Oct 28, 2025 Can I see your Terms and Conditions?
- Oct 28, 2025 What is your Privacy policy?
17. Troubleshooting
- Oct 28, 2025 How to contact support
- Oct 28, 2025 How else can I get support?
- Oct 28, 2025 Why can’t I see photos or photos are blurred?
- Oct 28, 2025 How do I take and share a screenshot?
- Oct 28, 2025 How do I clear the cache on my desktop?
- Oct 28, 2025 How do I clear my phone’s cache?
- Oct 28, 2025 How do I close 115.1?